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FAQ
We All Love Good DEALS!
Welcome to KouponZetu, where every tap brings you closer to unbeatable deals, exclusive discounts, and exciting group offers tailored just for you! Whether you're a student hunting for the best bargains, a working professional looking for smart savings, or a group of friends eager to score amazing deals together, we’ve got you covered!
Order cancellations may incur a fee based on the order status:
  • If preparation has started, a cancellation fee applies.
  • If a delivery agent is assigned, you may be charged.
  • If the agent has reached the delivery area, both the meal and delivery cost are nonrefundable.
Go to your profile, click Help, and report the issue for assistance.
Access Help in your profile to report the issue and request support.
GroupDeals allow multiple users to place a combined order for discounts, making it more affordable to dine together.
These are discounts available for specific locations, offering users special promotions when they order from nearby stores.
Coupon Deals provide exclusive discounts when using promotional codes at checkout.
These are offers and discounts available when you visit and make purchases directly at participating stores.
Users earn points and cashback on eligible purchases, which can be redeemed for future discounts.
Delivery fees are optimized based on distance, ensuring fair pricing for every order.
Yes, you can schedule orders for a preferred delivery time.
No, orders with redeemed coupons cannot be canceled as the coupon code cannot be reversed.
Visit the store’s profile to view their phone number and email for inquiries or follow-ups.

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